- How can I view the status of my order?
Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose statues you wish to view.
- What are your shipping costs?
You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
- What is the delivery time?
Domestic: Delivery Time
Covers all contiguous U.S. addresses with the exception of P.O. Boxes and military addresses (APO/FPO). For orders to P.O. Boxes, military addresses, Hawaii, Alaska, and U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands refer to Domestic Extensions below.
TOTAL DELIVERY TIME
Standard Delivery 4 – 9 business days
Two Day Delivery 2 – 6 business days
Next Day Delivery 2 – 3 business days
NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and Federal Express.
Domestic Extensions: Delivery Time
Covers P.O. Boxes, Alaska, Hawaii, U.S. Protectorates such as Puerto Rico, Guam, and the Virgin Islands, and military addresses (APO/FPO), and orders that should not be shipped via Federal Express.
TOTAL DELIVERY TIME
Standard Delivery 5 – 11business days
Two Day Delivery 4 – 7 business days
Next Day Delivery 2 – 3 business days
NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and Federal Express.
How to Address a Military Order
If you are sending an order to a military base, follow this format when entering the address during Checkout:
Name: |
First name, last name |
|
P.O. Box: |
Unit number or P.O. Box number |
Address: |
Any applicable information |
|
ZIP/Postal Code: |
ZIP code |
City: |
Applicable APO/FPO |
|
Country: |
United States |
State: |
Name of Armed Forces unit |
|
Email Address: |
Your email address |
Canada: Delivery Time
Standard Delivery 6 – 15 business days
Two Day Delivery 5 – 10 business days
Next Day Delivery 2 – 3 business days
NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and Federal Express.
International: Delivery Time and Shipping Rates
Covers all locations not served by Domestic, Domestic Exception, or Canadian shipping.
Int'l. Airmail* 9 – 24 business days
Int'l. Priority Airmail** 6 – 17 business days
Int'l. Express*** 3 – 8 business days
* Airmailed to local postal system of destination country. Not trackable online.
** Airmailed to local postal system of destination country. Distributed as priority mail. Not trackable online.
*** Trackable at http://www.fedex.com. Not available for shipments to P.O. Boxes (use International Airmail or International Priority Airmail Service instead)
NOTE: Business Days are Monday through Friday, excluding holidays observed by the Post Office and Federal Express.
Customs/Import Duties and Local Delivery
On International orders, customs and import duties are applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.
Barnes & Noble.com and its shipping partners are not able to influence local delivery practices. The arrival times shown for International shipping indicate the amount of time it will take for your order to reach your recipient's local post office. The time it takes to get your order from the local post office to your recipient's address can vary widely from country to country. Delivery may be delayed by customs/import duties and local postal requirements.
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